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Common Questions About Mold & Our Services

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Here are some of the most common questions we get from homeowners about mold and our remediation services in the Northern VA, Central VA, Southern MD, and Washington DC areas.

A: Our estimates for mold remediation and other services are free if you are the homeowner and live in the property. If not, it’s a $150 estimate fee for renters, landlords, property managers, prospective buyers, etc.

A: About an hour. We inspect your home, share our research, and advise you on the best course of action.

A: We’re the only mold remediator in the area that utilizes special chemical-free remediation. While the industry success rate is 50-80%, our success rate is a near-perfect 96%. Simply put: When it comes to mold, we don’t mess around.

The following pages will give you more insight as to why to choose us:

A: We have just 1 of 70 machines in the WORLD that can instantly test for mold with 100% accuracy… and do so at the LOWEST price per room.

Unlike other mold tests, ours don’t need to be sent to a laboratory to be examined by a lab tech. This eliminates human error, saves time, and saves money. 

A: We’re not the cheapest, and we’re not the most expensive. We simply charge a flat rate for what it takes to do the job RIGHT.

For mold remediation, our prices start at $2,799 for a 10x10 room. For mold testing, we charge $497. 

To find out more about our pricing, visit the following pages:

A: Yes! Our financing can secure you monthly payments that fit comfortably within your budget. After we inspect your home, we’ll have a better understanding of your options. We’ll then explain your financing options if you’re interested.

A: Probably not. Less than 1% of our clients have been reimbursed by their homeowner’s insurance policy. Insurance companies almost always claim that mold is the result of a homeowner maintenance problem – which they don’t cover. 

You may get your insurance company to reimburse you if you can prove a covered peril (burst pipe, sump pump failure) caused the mold. But even then, it’s tricky and most policies only pay a max of $5,000 for mold.

A: This depends on the size of the project area and severity of the problem. That said, the average job takes us about three days. We take longer than the average mold remediation company because we care about getting it right!

A: We have to seal off and contain the mold-affected area to perform proper remediation. We do, however, work around your furniture and living space as best as possible.

A: Unfortunately, no. Bleach kills surface-level mold, but that’s all. That’s why bleach is ineffective on non-porous surfaces. OSHA (Occupational Safety and Health Administration), the EPA (Environmental Protection Agency), and the IICRC (Institute Of Inspection Cleaning & Restoration Certification) all agree that bleach is not effective for mold removal. 

In reality, killing mold is the wrong approach. A dead mold spore will cause the same allergic reaction a living spore will, and it’s coated in just as many mycotoxins. 

In a nutshell, mold is not like germs—you can’t simply spray it to get rid of it. You need a professional mold remediator to seal off the mold, filter the mold spores out of the air, remove the mold and thoroughly clean every square inch with special techniques.

A: We don’t recommend it. In extremely rare circumstances, we’ve allowed it for clients with vacant houses that have mold in every room. But otherwise, it’s best to let a professional handle it.

If you don’t remove the moldy area right, you’ll expose yourself and the rest of your home to mold. So instead of us cleaning just the original moldy area, we may have to clean your entire home. Not good for your health or wallet!

A: We have a saying in this industry: “Poorly done remediation is worse than no remediation at all.”

If someone inexperienced in mold remediation—a handyman, for example—tries to remove mold, they’re likely going to worsen the problem by spreading mold spores to other parts of your home.

Visit our Mold Remediation Price page for more info about why hiring a handyman to remove your mold is a bad idea.

A: This info came from the first mold guideline in America (1993 New York City Mold Guideline). It said a trained maintenance person, familiar with setting up containment barriers and using HEPA vacuums, could remove less than 10 square feet. 

Like the game “Telephone,” where the original message morphs into something entirely different as it goes person to person, somehow that turned into the EPA claiming an untrained homeowner can take out less than 10 square feet. 

The truth is that research in the last 10 years has proven that removing any amount of mold yourself is a bad idea. 

Why? No one knows how much mold is hidden behind that moldy wall you’re going to cut out. Often the mold you see is the “tip of the iceberg.” We’re professionals, and the true amount of mold in some people’s homes still surprises us.

Consider this: There can be over a million spores in a single square inch of visible mold. And there can be over a billion spores in a 10-square-foot section of visible mold. 

The incredible amount of mold that can exist in a small space is exactly why we set up containment and negative air pressure. No matter how much hidden mold we uncover, we have the situation under control. 

A: The first thing to do is remain calm. The good news is that most people rarely need to leave their homes if they discover mold. 

Many stories of mold companies ripping off homeowners are because the homeowner panicked and hired whichever company could start the job the quickest. The best thing to do when you discover mold in your home is to contact us right away. We’ll perform a thorough assessment to provide you with a solution that works.

Our proper negative air pressure keeps you safe during remediation—you don’t have to leave your home unless you want to. As a precautionary measure, however, we do recommend that you leave if you have a mold illness or compromised immune system.

A: Absolutely. Our main priority is to HELP you through your problem. If you can’t see mold but can smell it or think you have it, get in touch. We have 1 of just 70 machines in the world that offers instant, 100% accurate mold testing—and we do it at a LOWER price than anyone.

A: We’re a mold remediation company that services Charlottesville, Fairfax, Prince William, Alexandria, Arlington, and Lynchburg. We also serve the Washington DC area and Southern Maryland areas. Visit our Service Areas section for more details.

Why Choose Us

We remove mold the right way… and it would be an honor to hear from you.

96% Success Rate

96% Success Rate

Your home is in the best hands—our chemical-free remediation has the highest success rate in the industry.

Instant Mold Testing

Instant Mold Testing

You get the answers you need—our special mold testing provides 100% accurate results on the spot.

300+ Happy Clients

300+ Happy Clients

You can trust our process—we’ve performed over 300 successful projects since we opened in 2006.

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