BY DAVID MYRICK, OWNER
You can train just about anyone to be a great mold-removal technician.
But you can’t train everyone to be a great person.
That’s why my hiring process is a little different than other mold remediators in Northern VA, Southern MD, and Washington DC.
And by “a little different,” I mean fly-in-the-face-of-conventional-wisdom opposite.
Why?
Given the choice between a wet-behind-the-ears novice with a great attitude and a crotchety 20-year industry vet? I’ll hire the newbie 100 times out of 100.
I’ve developed the training processes to turn even the greenest of greenhorns into highly skilled mold technicians. But I can’t teach a world-class jerk how to turn his frown upside down.
So whenever I need to bring a new mold technician on board, I throw industry experience out the window. It has ZERO influence on my hiring decision.
In fact…
Experience is only a good thing if it’s QUALITY experience.
Forced to choose between a newbie with a bad attitude and an industry veteran with a bad attitude, I’d still take the newbie. And I’ll explain why.
The mold industry is roughly as regulated as the 1870s Wild West. Due to the lack of industry oversight, many companies have developed a lot of bad practices relating to workmanship, procedures, and customer service. These companies train their techs in these practices, which the techs then utilize on jobs.
If you’ve ever owned dogs, you know it’s easier to train a puppy than to teach an old pooch new tricks.
It’s the same with mold remediation technicians. It’s easy to train someone new to the industry in the right way. Yet it’s practically impossible to break an experienced tech of the bad habits ingrained in his brain.
This isn’t to say I never hire mold techs who have industry experience. Some experienced mold techs are genuinely talented and concerned with doing things the right way. But, not coincidentally, these are also the individuals that have moxie, intelligence, and a positive attitude.
You know, the right kind of personality… and the exact thing I hire for.
Don’t take all this to mean I’ll stick rookies on your job.
I may avoid hiring grizzled industry veterans with their dyed-in-the-wool bad habits. But rest assured that my techs working on your project are meticulously trained, taught, and experienced in the Valor way.
I’m extremely serious about ensuring my techs have the proper skill and education before I let them in a client’s home. Here are a few examples…
You can find out more details about this on our Top-Notch Techs page. But here’s the bottom line: Every single Valor Mold Removal technician is highly experienced… with the kind of QUALITY experience to do your job right.
Make me choose between a cranky mold tech with 20 years of experience and a novice with a great attitude, I’m taking the novice.
Every. Single. Time.
This is why I’m confident in saying we have the friendliest mold technicians in Northern VA, Southern MD, and Washington DC.
I look for candidates who are “people” people. The kind of individuals who are passionate about helping others, bend-over-backward polite, and unwaveringly respectful.
For more info about our mold techs’ passion and personality, check out this article: Our Mold Techs Are Stubborn… In A Good Way. And if you want to experience the friendliness and professionalism of our techs in person, reach out for a free estimate. It would be an honor to hear from you.
We remove mold the right way… and it would be an honor to hear from you.
Your home is in the best hands—our chemical-free remediation has the highest success rate in the industry.
You get the answers you need—our special mold testing provides 99% accurate results on the spot.
You can trust our process—we’ve performed over 300 successful projects since we opened in 2006.
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Valor Mold Removal is a certified and experienced mold testing and remediation company. We are fully insured and fully licensed. We also provide crawl space encapsulation, soda blasting, humidity control, and air quality cleaning.